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MOJ REFORMS

Working with the Medco system

Under New Civil Procedure Rules on April 6th anyone commissioning a medical report on a soft tissue injury must sourced via MedCo, the MOJs central hub which randomly allocates medical experts or reporting organisations to cases.

Qualitas Medical Assurance embraces this change. It secures the governments objective of removing any direct link between the instructing party and the expert or MRO, but it does not have to mean an end to the efficient administrative procurement of medical evidence so crucial to a personal injury law firms success. In doing this solicitors will have freedom of choice but limited to Medco’s shortlist.

Qualitas accreditation aims to give parties instructing medical evidence the complete confidence that if  instructing a “Qualitas Assured” MRO, they will be offering their clients a customer journey that is completely compliant with the rationale behind the Ministry of Justice’s philosophy behind fragmenting the Medico-Legal market through the randomisation process and the removal of financial incentives within the expert reporting process, but at the same time gives them the confidence that the MRO they pick from that process will have the best in class systems and business processes in order to fulfill their professional obligations to their clients.

WHO WE WORK WITH

QUALITAS Who uses our service

We work on a day-to-day basis with a range of stakeholders, including solicitors, MROs and medical experts

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“I am simply having a different conversation than I was four weeks ago when speaking to enquiries from MedCo Users. Being able to say we have the Nephex system, along with the Qualitas accreditation means that lawyers understand that we are not a fly-by-night outfit and have invested in robust technology and business process. Nothing is guaranteed, but as they have faith in the processes, they will give us a try and that is all we can ask for, because we know we can deliver.”

QUEST MEDICO

MARK TILSEY
"Qualitas Accreditation has helped MSS establish a 'can do' reputation for its highly professional, knowledgeable team in the medico-legal business. As a Tier 2 provider, with the help of Qualitas, our flexible approach and bespoke service now has all the hallmarks of Tier 1 support."

MSS MEDICO-LEGAL SERVICES

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