Under New Civil Procedure Rules on April 6th anyone commissioning a medical report on a soft tissue injury must sourced via MedCo, the MOJs central hub which randomly allocates medical experts or reporting organisations to cases.
Qualitas Medical Assurance embraces this change. It secures the governments objective of removing any direct link between the instructing party and the expert or MRO, but it does not have to mean an end to the efficient administrative procurement of medical evidence so crucial to a personal injury law firms success. In doing this solicitors will have freedom of choice but limited to Medco’s shortlist.
Qualitas accreditation aims to give parties instructing medical evidence the complete confidence that if instructing a “Qualitas Assured” MRO, they will be offering their clients a customer journey that is completely compliant with the rationale behind the Ministry of Justice’s philosophy behind fragmenting the Medico-Legal market through the randomisation process and the removal of financial incentives within the expert reporting process, but at the same time gives them the confidence that the MRO they pick from that process will have the best in class systems and business processes in order to fulfill their professional obligations to their clients.
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