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CASE MANAGEMENT SYSTEM

The Qualitas Case Management System brings you the best-in-class IT in the market

The Nephex Case Management system is a cloud based, multi-tennanted, Software as a Service platform. It allows you to run you MRO in a completely secure and confidential manner, using leading technology and integrated service providers, with complete confidence.

KEY FEATURES INCLUDE:

  • Bespoke and adaptable workflow management system allowing individual client journeys to be adapted to individual customer’s requirements.
  • Built-in VOIP industry leading “Cloud Call Contact Centre” provided by Synety with secure call recording and storage for up to 7 years.
  • Secure integration with XERO accounts software, the worlds leading SME accounting package, along with a complete accounting support package from a long established professional accounting firm.
  • Docmail – a secure Outsourced Mailing Service via a secure webservice link. The Service is NHS N3 Accredited.
  • Ability to integrate with HTTPS & RESTFUL webservices with leading Personal Injury case management systems (Proclaim, Solcase, Visualfiles and other bespoke systems.)

Security and Accreditations

  • ISO 9001 compliant certified quality management system allowing MROs to meet ISO compliance and UKAS accreditation.
  • ISO 27001 compliant security login and password policy.
  • ISO 27001 datacentre with 365 24/7 managed hosting.
  • ISO 22301 datacentre business continuity.

WHO WE WORK WITH

QUALITAS Who uses our service

We work on a day-to-day basis with a range of stakeholders, including solicitors, MROs and medical experts

MORE ABOUT US +

Solicitors

Choose an MRO that is Qualitas accredited and reaches the highest standards

MROs

The Qualitas Accredited logo demonstrates industry leading business process and ethics

Medical experts

Benefit from the Qualitas best-in-class IT platform

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“I am simply having a different conversation than I was four weeks ago when speaking to enquiries from MedCo Users. Being able to say we have the Nephex system, along with the Qualitas accreditation means that lawyers understand that we are not a fly-by-night outfit and have invested in robust technology and business process. Nothing is guaranteed, but as they have faith in the processes, they will give us a try and that is all we can ask for, because we know we can deliver.”

QUEST MEDICO

MARK TILSEY
"Qualitas Accreditation has helped MSS establish a 'can do' reputation for its highly professional, knowledgeable team in the medico-legal business. As a Tier 2 provider, with the help of Qualitas, our flexible approach and bespoke service now has all the hallmarks of Tier 1 support."

MSS MEDICO-LEGAL SERVICES

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